Privacy Policy

1. Introduction & Scope

Welcome to Maa Jugdamba Handicraft. We highly respect your digital privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, manage, and protect your data while you interact with our e-commerce platform.

By accessing our website, browsing our collections, or purchasing our hand block printed Kurtis and Tops for women, you acknowledge and agree to the practices described in this Privacy Policy. If you do not agree with these terms, please refrain from using our website or services.

2. The Categories of Information We Collect

We collect information through two primary methods to provide you with a smooth shopping experience.

2.1 Information You Voluntarily Provide

When you register an account, place an order, contact customer support, or subscribe to updates, you may provide:

  • Identity Data: Full name, billing address, and shipping address.
  • Contact Data: Email address and mobile number.
  • Transaction Information: Details regarding Kurtis, Tops, or other products purchased, including order history and payment status.

Note: We do not directly store or process your debit/credit card information. Payments are securely handled through authorized third-party payment gateways.

2.2 Automatically Collected Technical Data

While browsing our website, certain technical information may automatically be collected, including:

  • IP (Internet Protocol) address
  • Browser type and device information
  • Operating system details
  • Website usage behavior, browsing patterns, timestamps, and clickstream activity

3. How We Use Your Information

Maa Jugdamba Handicraft uses your information for legitimate business purposes, including:

  • Order Fulfillment: Processing purchases, shipping products, and sharing delivery updates.
  • Customer Support: Responding to inquiries, resolving issues, and handling returns or exchanges.
  • Website Personalization: Displaying relevant product recommendations and improving your shopping experience.
  • Marketing Communication: Sending promotional offers, new collection updates, or festive announcements (only if you opt in).
  • Security & Compliance: Preventing fraud, securing our platform, and complying with legal and financial obligations.

4. Information Sharing Policy

We do not sell, rent, or trade your personal data with third parties. Your information may only be shared under the following circumstances:

  • Delivery & Logistics Partners: To ensure successful product delivery.
  • Technical Service Providers: Trusted hosting, payment, email, SMS, and website service providers operating under confidentiality agreements.
  • Legal Requirements: If required by law, government authorities, or regulatory bodies.
  • Business Transfers: In case of business restructuring, merger, or acquisition.

5. Data Security Measures

We implement industry-standard security practices, including SSL encryption and secure hosting environments, to protect your personal data from unauthorized access, misuse, or disclosure.

However, no online transmission or digital storage system can be guaranteed to be completely secure. While we strive to protect your information, usage of online services remains at your own risk.

6. Your Rights & Choices

You maintain control over your personal information and communication preferences.

Marketing Preferences

You may unsubscribe from promotional emails anytime by clicking the “Unsubscribe” link provided in our emails.

Updating Your Information

You can update your billing, shipping, or account information through your customer account dashboard.

Account Deletion Requests

If you wish to permanently delete your account or personal information, you may contact us through our official support channels.

7. Third-Party Links

Our website may contain links to external websites or third-party services, such as payment gateways, courier tracking portals, or social media platforms. Maa Jugdamba Handicraft is not responsible for the privacy practices or content of these external websites. We encourage users to review their respective privacy policies.

8. Children’s Privacy

Our website and services are intended for users above the age of 13. We do not knowingly collect personal information from children. If you believe a child has shared information with us, please contact us immediately so we can remove the data.

9. Updates to This Privacy Policy

Maa Jugdamba Handicraft reserves the right to update or modify this Privacy Policy at any time as business operations, technologies, or legal requirements evolve. Updated versions will be published on this page along with the revised effective date.

Continued use of our website after any changes indicates acceptance of the updated policy.

10. Contact Us

If you have any questions regarding this Privacy Policy, your personal information, or data handling practices, please contact Maa Jugdamba Handicraft through the official contact section available on our website.