Privacy Policy

1. Introduction & Scope

Welcome to Maa Jugdamba Handicraft. We highly respect your digital privacy and are committed to protecting the personal data you share with us. This Privacy Policy governs how we collect, handle, utilize, and protect your information across our e-commerce platform.

By accessing our website, interacting with our digital storefront, or purchasing our traditional Bagru hand block printed textiles, you acknowledge and agree to the data collection and usage practices detailed below. If you do not consent to these terms, please refrain from using our services or creating an account.

2. The Categories of Information We Collect

We collect data through two primary pathways to facilitate your shopping experience:

2.1 Explicit Information You Voluntarily Provide

During account registration, customer service inquiries, or the checkout process, you actively share specific personal identifiers with us. This includes:

  • Identity Data: Full name, billing address, and physical shipping address.
  • Contact Data: E-mail address and telephone contact numbers.
  • Transaction Logs: Details regarding specific sarees, suits, or apparel items purchased, along with historical order totals.
  • (Note: We do not directly store or process credit/debit card numbers; all transactions are routed securely through authorized, encrypted third-party payment gateways).

2.2 Automatically Aggregated Technical Data

When you browse our online boutique, our hosting servers automatically track standard system metrics to optimize platform functionality. This technical data includes:

  • Your Internet Protocol (IP) address.
  • Browser specifications, software configurations, and operating system types.
  • Navigational patterns, entry/exit pages, timestamped activity logs, and clickstream movements across our site.

3. Intentions Behind Data Utilization

Maa Jugdamba Handicraft utilizes your data for explicit, lawful business operations, including:

  • Fulfillment: Processing transactions, managing orders, and sharing tracking details with courier networks to deliver your products.
  • Customer Care: Addressing service inquiries, verifying order issues, and managing feedback.
  • Personalization: Customizing your browsing interface to showcase relevant apparel collections or region-specific shipping assessments.
  • Direct Marketing: Distributing seasonal promotional updates, artisan highlights, or inventory alerts (solely if you have explicitly opted into our mailing lists).
  • Security & Legal Compliance: Mitigating fraudulent transactions, shielding our platform from cyber threats, and complying with statutory fiscal and accounting obligations under local laws.

4. Permitted Protocols for Information Sharing

We do not sell, lease, or commercially trade your personal information to third-party brokers. We disclose data strictly under the following controlled parameters:

  • Logistics Partners: Sharing shipping coordinates with trusted courier services to execute physical product delivery.
  • Technical Infrastructure Providers: Utilizing secure web hosting engines, database administrators, and SMS/email communication gateways that strictly follow confidentiality protocols.
  • Legal & Statutory Requirements: Relinquishing necessary data to law enforcement or regulatory authorities if legally mandated to satisfy tax regulations, судебные ордера (court orders), or to defend the physical safety and rights of Maa Jugdamba Handicraft and our customers.
  • Corporate Changes: Transferring operational data profiles exclusively in the event of a company structural change, merger, or asset acquisition by a successor entity.

5. Cybersecurity Measures & Limitations

We integrate industry-standard administrative, physical, and digital safeguards (such as Secure Sockets Layer – SSL encryption) to insulate your data from unauthorized modifications, leaks, or malicious access.

However, please be advised that no infrastructure transmitting data across the internet or maintaining cloud storage can be guaranteed as 100% infallible. While we deploy maximum commercial efforts to shield your profile, you acknowledge that transmission occurs at your own digital risk.

6. Managing Your Data and Choices

You retain complete control over your personal communication choices:

  • Marketing Opt-Outs: You can unsubscribe from our marketing newsletters instantly by clicking the “Unsubscribe” hyperlink embedded at the bottom of any promotional email.
  • Data Corrections: You can log into your account dashboard at any time to revise, update, or remove obsolete address books and billing details.
  • Account Deletions: If you wish to permanently close your account or request the removal of your history from our database, please initiate a request through our official communication channels.

7. External Links to Third-Party Portals

Our digital platform may feature embedded links to external third-party services (such as tracking systems, payment hubs, or social network widgets). Maa Jugdamba Handicraft does not exercise jurisdiction over the backend code, operational terms, or privacy standards of these outer domains. We highly recommend reviewing the individual privacy policies of any external platform you redirect to.

8. Protection of Minor’s Privacy

Our e-commerce portal is structured strictly for use by adults and consumers capable of handling independent digital financial transactions. We do not deliberately solicit or aggregate personal metrics from children under the age of 13. If you have reason to suspect a minor has shared personal identification files with our servers, please notify our team so we can promptly purge the records.

9. Regular Revisions to This Policy

Maa Jugdamba Handicraft maintains the explicit right to adjust or restructure this Privacy Policy as digital regulations or storefront features evolve. Any operational modifications will be published directly on this link, accompanied by an updated effective date. We suggest checking this page periodically; continuous usage of our site after updates are posted constitutes complete agreement with the altered terms.

10. Reaching Out to Our Team

For comprehensive clarification regarding data handling methods, structural compliance questions, or to exercise your digital data rights, please contact our administrative desk through the official contact portal on our website.